- Ensure that every email sent from Front arrives in a timely manner
- Build and improve advanced email features like email tracking, sequences
- Help improve our email monitoring stack and our anti-spam rules
- Help make email-specific settings (SPF/DKIM records, Custom SMTP setup) easier to understand for our customers
- Troubleshoot and resolve bugs and issues, e.g., an email not being delivered to a recipient
- Deep knowledge of the email stack
- Solid technical foundation on DNS, SPF, DKIM, and DMARC
- Understanding of blacklist/spam trap causes and remediation
- Experience with advanced email features like VERP
- Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment